Privacy Policy
1. Introduction & Company Identification
This Privacy Policy describes how Alfa Reputation LTD ("we," "our," or "us") gathers, uses, retains, and safeguards personal and business information received via our website and digital marketing services.
Alfa Reputation LTD is a digital marketing and lead generation organization that offers performance-based marketing, outbound outreach systems, automation, and growth solutions to service-based enterprises.
This Privacy Policy is applicable to all visitors, prospects, and clients who visit our website, submit inquiries, or communicate with us via online forms, email, phone calls, SMS, WhatsApp, or other communication channels.
Alfa Reputation LTD is a private limited company registered in the United Kingdom with its registered office at: Suite 6053 Unit 3a, 34-35 Hatton Garden, Holborn, London, United Kingdom, EC1N 8DX.
By accessing or using our website or services, you acknowledge that you have read, understood, and agreed to the Privacy Policy. If you don't agree, you should stop using our website and services.
2. Information We Collect
We collect personal and business information that is needed for our website to work, for us to talk to users, and for us to provide our digital marketing and lead generation services.
The types of information we may collect include, but are not limited to:
- Name
- Email address
- Phone number (including mobile numbers used for SMS and WhatsApp communication)
- Business name
- Website URL
- Messages submitted through website forms
- Communication data, including emails, phone calls, SMS messages, and WhatsApp conversations
- Technical data such as IP address, browser type, device information, and usage activity
This information is collected directly from you when you voluntarily submit it, communicate with us, or interact with our website and marketing systems.
3. How We Collect Information
As part of running our website, marketing, and providing services, we gather information from a number of sources.
Information may be collected through the following methods:
- Website forms and lead inquiry submissions
- Email communication initiated by you or in response to inquiries
- SMS and WhatsApp conversations related to marketing or support
- Phone calls made to or received from our business numbers
- Cookies and tracking technologies used on our website
- Third-party platforms such as advertising tools, CRM systems, and analytics providers
You may give us information directly through these channels, or it may be automatically produced when you use our website, communications, or marketing systems.
4. How We Use Your Information
We use the data we gather to run our business, talk to people, and provide our digital marketing and lead generating services.
- Respond to inquiries and requests
- Provide marketing services and outreach campaigns
- Manage client communication and follow-ups
- Send follow-ups via SMS, WhatsApp, and email
- Improve services and campaigns
- Meet legal and compliance obligations
5. SMS, WhatsApp & Communication Consent
By submitting your contact information or communicating with us, you consent to receive business-related communications from Alfa Reputation LTD.
These messages can be sent using SMS, WhatsApp, email, or phone calls for things like answering questions, coordinating services, following up, and sending marketing information.
- Standard message and data rates may apply
- Message frequency may vary depending on communication needs
- Your consent applies only to business communication
You may opt out of receiving SMS or WhatsApp messages at any time by replying STOP to any message or by contacting us directly. Opting out will stop messages from the specific number used.
You may opt out of receiving SMS or WhatsApp messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
We do not sell, rent, trade, or share mobile phone numbers or SMS opt-in data with third parties for marketing or promotional purposes.
6. How We Share Information
We may share personal information only when necessary to operate our business, deliver services, or comply with legal obligations.
Information may be shared with the following parties:
- Internal team members involved in service delivery and operations
- Service providers such as CRM systems, email tools, and advertising platforms
- Analytics providers used to measure performance and improve services
- Legal or regulatory authorities when required by law or legal process
- Third parties involved in business transfers, such as mergers or acquisitions
All third parties are allowed to use personal information only for the reason for which it was supplied, and they must keep it safe and private.
We do not sell personal data to third parties under any circumstances.
7. Data Retention Policy
We retain personal information only for as long as it is necessary to fulfill business purposes outlined in this Privacy Policy.
Information may be retained for longer periods when required to meet legal or regulatory obligations or to protect our legal rights.
Anonymous and aggregated data that does not identify individuals may be stored for analytical and improvement purposes.
When personal information is no longer needed, it is erased or anonymized in a safe way that follows good data protection procedures.
8. Cookies & Tracking Technologies
Alfa Reputation LTD employs cookies and other tracking technologies to enhance website functioning, evaluate usage, and improve marketing and lead generation efforts.
- Cookies used for basic website functionality and performance
- Analytics tools (such as Google Analytics) to understand visitor behavior
- Advertising and remarketing pixels (including Meta and Google Ads)
- Tracking used to measure campaign performance and conversions
- Ability for users to manage or disable cookies through browser settings
Disabling cookies may have an impact on how the website functions. Where applicable, more information may be supplied in a separate Cookie Policy.
9. Data Security
Alfa Reputation LTD takes reasonable and acceptable steps to safeguard personal information against unauthorized access, abuse, loss, modification, or disclosure.
- Use of administrative, technical, and organizational security safeguards
- Restricted access to personal data on a need-to-know basis
- Secure systems used to store and process information
While we make commercially reasonable steps to protect your information, no mode of transmission over the internet or electronic storage system is perfectly secure.
You communicate information to us at your own risk, and we cannot guarantee its complete security.
10. User Rights & Choices
Alfa Reputation LTD respects your rights regarding your personal information and provides you with reasonable control over how your data is used, stored, and processed.
Subject to applicable laws, you may have the right to request access to the personal information we hold about you, request corrections to inaccurate or incomplete data, or request deletion of your information where it is no longer required for legitimate business or legal purposes.
You might also be able to take back your consent for data processing activities and stop getting marketing or promotional messages at any time. Requests to opt out will be handled in a reasonable amount of time.
Please keep in mind that withdrawing consent or requesting the deletion of specific information may prevent you from accessing or using some of our services where such data is required for service delivery or legal compliance.
Requests regarding your personal data and privacy rights can be made through our official communication methods, and we will react in compliance with existing data protection regulations.
11. Policy Updates & Changes
Alfa Reputation LTD may update or modify this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
This page will have any changes or revisions to this Privacy Policy, along with a new effective date. We suggest that users read our policy from time to time to learn more about how we use and protect their personal information.
If you keep using our website and services after we post revisions, you agree to the new Privacy Policy.
12. Mobile Information Sharing
Alfa Reputation LTD does not sell, rent, trade, or share mobile phone numbers with third parties for marketing or promotional purposes. Mobile numbers collected through our website forms or direct inquiries are used solely for service-related communication, including inquiry confirmations, appointment scheduling, follow-ups, and support updates. Mobile information is handled in accordance with our Privacy Policy and is not disclosed except where required by law or to support essential service operations.
13. Contact Information
If you have any questions, concerns, or requests about this Privacy Policy or how we manage your personal information, please get in touch with us using the information below.
Business Name: Alfa Reputation LTD
Email: [email protected]
Registered Office Address:
Suite 6053 Unit 3a, 34-35 Hatton Garden,
Holborn, London, United Kingdom, EC1N 8DX
Suite 6053 Unit 3a, 34-35 Hatton Garden,
Holborn, London, United Kingdom, EC1N 8DX